Malfunction handling online ticket sales

There is currently a malfunction in the handling of online ticket sales. Travellers wishing to buy tickets in advance receive a message on the website that payment has failed or is pending. However, the payment has succeeded. The ticket will be sent to you with a delay. This takes a little longer than usual.

If you are in doubt whether it was successful, please check whether the amount has been debited from your account or contact TESO on (0222) 369600 or send an email to A solution is being worked on.

Apologies for the inconvenience.