You can buy your ticket in advance on our website or you can buy a ticket at one of the ticket offices in the harbour in Den Helder. Tickets for all categories of vehicles can be bought at our ticket offices. You can pay in cash, by bankcard with PIN or by credit card. Minibuses or buses with a maximum length of 6.50 m can use one of the three self-service ticket vending machines (to the right of the access gate). The self-service ticket vending machines do not accept cash payments. Depending on the length of your vehicle, passengers who bought an E-ticket from the website and owners of TESO passes can use the self-service ticket vending machines as well as the ticket offices.
For your own safety we kindly ask you to follow the instructions of our staff. Once you have parked the car on the ferry please switch off the engines and put on the hand brake! In order to prevent waiting times we ask you to keep the distance to the vehicle in front of you to a minimum. Please switch off your car alarm during the crossing as it might be activated by vibrations and swell of the ship and cause disturbance to passengers. You can reach the passengers deck and the salon via the staircase. The ferry Texelstroom and Dokter Wagemaker are equipped with several passenger elevators. We thank you for your cooperation and wish you a pleasant journey!
Smoking on board of TESO ships is not permitted (including the outdoor promenade and the sun terraces). All TESO buildings are non-smoking areas.