You can buy your ticket in advance from our website or after your arrival at the TESO terminal in Den Helder at the ticket offices or at one of the five ticket vending machines. You can pay in cash, with your bankcard with PIN or by credit card. Please be advised that the ticket vending machines located in front of the terminal do not accept cash payments. If you bought your ticket on the Internet or at a ticket vending machine or if you are travelling with a TESO pass you do not have to queue at the ticket office: Instead, you can use one of the three automatic access doors in the terminal.
When arriving in Den Helder with your own vehicle, you can use the nearby parking lot for free (see facilities). The number of parking spaces is limited. Should all spaces be taken, you can park in the vicinity of the ferry harbour. Please allow for a 10 minute walk back to the terminal.
Passengers using public transport can count on excellent bus connections in Den Helder and on Texel, travelling to and from the ferry.
The entire ferry ship (including the outdoor promenade and the sun decks) and all TESO-buildings are strictly non-smoking areas.